The best spot in the house
tags | Cartoon, Effective leadership, Great leaders, Human behaviours, Illustration, Leadership, Leadership qualities, Picture, Values
What did people respond to in your world this week?
Here’s my list of the top five most retweeted tweets and most responded to questions – with selected responses from friends in this community. Popular themes included: depth v breadth, diamond focus, facilitation and gifts from failure.
tags | Effective questions, Effective tweets, Facilitating, Popular tweets, Questioning, Retweets, Twitter
A community really thrives when we all help each other succeed – when we shift from being passive viewers to becoming active doers. It’s what I like to call ‘shared muscle’.
The most powerful way to do this – to build up this shared muscle – is to know exactly what each other wants and then help each other to get it. Read more…
tags | Adding value, Boosting recommendation, Building an on-line community, Building sales, Business & social, Business success, Communication skills, Growing sales, Helping each other, High-performance communication, Increasing referral, People's needs, Referral business, Share-words, Shared understanding, Shared value, Shareworking, Social media, Social networking, Valuable community, Value over volume, Word of mouth, Word-of-mouseBLACK CHAIR: BUSINESS MENTORING TV
Episode 14: A big burst of encouragement
Welcome to Black Chair. The single-minded purpose of Black Chair is to help you succeed in business.
“I’ve been wiped out three times in business!”
In this episode, Robin reaches out with some encouragement to help you persist and succeed through the toughest times.
tags | Black Chair, Business advantage, Business advice, Business development, Business disciplines, Business mentoring, Business planning, Business skills, Business tips, Commercial conversation, Commercial mindset, Commercial skills, Encouragement, Video, Video tutorials He’s giving it away! Hurray!
tags | Blog metrics, Blogging, Building website traffic, Cartoon, Illustration, Increasing blog traffic, Online advantage, Online business, Online strategy, Picture
Getting loads of views, re-tweets and comments – top quality comments – in response to your blog post is interesting, but what I’m more interested in is understanding exactly what made it successful.
If we understand that, then we can share that information amongst each other and all benefit. So let’s do that right now! Read more…
tags | Blog comments, Blogging, Developing content, Facilitating comments, Facilitation, Online advantage, Online collaboration, Online participation, Online strategy, Publishing online, Social media, Social networking
Forget the elevator pitch! The world has changed. The key now is to make it as easy as possible for other people – us – to promote you by word of mouth or mouse. This post is designed to help you focus the words that you want people to share with the world about your business – your ‘sharewords’.
What specifically do you want us to say when sharing you? What are your sharewords? Here are some helpful tips. Read more…
tags | Being remarkable, Boosting recommendation, Building sales, Business & social, Business advantage, Business skills, Commercial conversation, Communication skills, Crowdsharing, Crowdsourcing, Diamond focus, Effective communication, Elevator pitch, Growing sales, High-performance communication, Increasing referral, Linkedin, Mutual muscle, Referral business, Remarkable, Remarkable business, Revenue generation, Sales pitch, Sales tactics, Sell without selling, Selling skils, Share-market, Share-words, Sharewords, Social media, Social networking, Word of mouth, Word-of-mouse



Robin is a proven business facilitator and mentor who will get you diamond-focused on the plans, strategies & tactics that deliver lasting success.