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Building poWErful relationshipsRecently, Trey Pennington wrote a post Developing relationships with a little LESS conversation in which he has started a multi-part review of  Tom Asacker’s book,  A Little Less Conversation: Connecting with Customers in a Noisy World. Although their emphasis is on commercial communication and leveraging the power of social media, underlying this is the foundation skill of building relationships. [Read more]

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