I love free services like YouTube, Posterous and Twitter. They have become an important part of the way I operate online. They make my life easier and help me succeed.
But there’s a problem with this increasing dependency – a sting that can cause short bursts of acute pain. Here’s a classic example… [Read more]
tags | Business advantage, Customer service, FREE!, Service expectations, YouTube
Robin is a proven business facilitator and mentor who will get you diamond-focused on the plans, strategies & tactics that deliver lasting success.